Privacy Policy

Effective Date: 17/07/2025

Reflective Software Tech Private Limited (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://reflectivesoftware.in, use our services, or engage with us in any manner.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Company name
  • Billing and payment information
  • Job title or designation
  • Any other information you provide voluntarily through forms or communications

b. Non-Personal Information

  • Browser type and version
  • IP address
  • Device type and operating system
  • Referring website
  • Pages visited and time spent
  • Date and time of visit
  • Cookies and other tracking technologies (see Section 5)

2. How We Use Your Information

We use your information for purposes such as:

  • Providing and managing our services
  • Responding to your inquiries or support requests
  • Processing transactions and billing
  • Improving our website, products, and services
  • Sending you updates, newsletters, or promotional communications (you may opt-out at any time)
  • Complying with legal obligations
  • Detecting and preventing fraudulent or illegal activities

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Trusted third-party service providers (e.g., hosting, analytics, CRM, payment gateways) under confidentiality agreements
  • Business affiliates and subsidiaries such as Razegreen and SBR Future Tech, if relevant to your service
  • Legal or regulatory authorities, when required by law or legal process
  • Third parties involved in the event of a business transfer, merger, or acquisition

4. Data Retention

We retain your personal data only for as long as necessary:

  • To fulfill the purposes outlined in this policy
  • As required by applicable laws and regulations
  • To resolve disputes and enforce our agreements

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Recognize repeat visitors
  • Track website usage and performance
  • Provide a better user experience

You can disable cookies through your browser settings, but some features of the site may not function properly.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict processing
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at privacy@reflectivesoftware.in.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data. However, no system is completely secure, and we cannot guarantee absolute security of your information.

8. Third-Party Links

Our website may contain links to third-party sites or services. We are not responsible for the content, privacy practices, or security of those third parties. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top. We encourage you to review this policy regularly to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Reflective Software Tech Private Limited
Email: privacy@reflectivesoftware.in
Website: https://reflectivesoftware.in